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We have been in the restoration business for the last 20 years + and decided to start our own business back in 2003; our CRS team has been and continues to be a leader in the restoration industry. Our goal is to deliver exceptional service from start to finish, every single time.

CalSystem Restoration Services (CRS) is a full service cleaning and restoration company serving California since 2003. It has always been and continues to be our goal to deliver our customers with reliable year-round emergency service, 24 hours a day, 7 days a week. Our team is driven by compassion and remains committed to the principle in which this company was founded: earning the trust of all of our customers one customer at a time.

All of our technicians and project managers are certified with the International Restoration Institute in water damage restoration, fire & smoke damage restoration and lead/asbestos abatement. CRS ensures that your property is handled by our experts efficiently and with care. At CRS, we have built our business around our people, both internally and externally. As a result, our skilled team members and their ability to apply their expertise, has allowed CRS to provide you not only with unsurpassed service, but also keep our clients operational throughout the recovery process.

With 20 years of experience behind us, CalSystem Restoration Services will restore your property seamlessly and cost-effectively, with our main focus on getting your business and life back to normal.effectively and on time!

Our services:

Fire & Smoke Damage Restoration

  • Structural Cleaning
  • Board Up Homes and Commercial Buildings
  • Roof Tarping
  • Odor & Soot Removal Water Damage Restoration
  • Water Removal
  • Structural Drying

Specialty Services

  • Graffiti Clean Up/Removal
  • Pressure Washing
  • HVAC Cleaning
  • Secure Site Services
  • Temporary Power
  • Temporary HVAC

Environmental Services

  • Lead Abatement
  • Asbestos Abatement
  • Mold Remediation

For immediate assistance call: 1-510-408-6694 or email us on our contact us page. .

 

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LETTER OF RECOMMENDATION

For: Calsystem Restoration Services

November, 2012
To whom it may concern:
It is my pleasure to write this unsolicited letter of recommendation on behalf of C R S. C R S was the Restoration Company for a restoring project on the exterior of my house in November of 2012. I had no prior relationship with Mr. Gonzalez from C R S, who was recommended by a friend of mine. The scope of the restoration involved window replacement, siding replacement (approximately 3800 sq. ft.), replacement of 2 decks along with installation of stainless steel cable railing, and roof replacement (approximately 2500 sq. ft.) for a three level house built in 1971 that unfortunately caught on fire while we were away on vacation. The project took 14 weeks and involved several work crews (carpenters, siding, painters, roofing etc) plus electrician and structural engineer. While major restoration is inherently stressful in a situation like this for almost any homeowner, Mr. Gonzalez’s services as a general contractor were invaluable, and I am extremely pleased with the final result. Specifically, I would give Mr. Gonzalez top marks in the following areas:

1. Quality of work performed. The quality of work done was consistently top of the line. Mr. Gonzalez used subcontractors who were knowledgeable, skilled, and competent in their respective trades. They were conscientious about following the project specifications, and their work product rarely needed improvement or revision.


2. Quality of work crews. Other than one relatively minor exception which Mr. Gonzalez promptly addressed once I brought it to his attention, the workmen whom Mr. Gonzalez utilized were professional, reliable, courteous, and respectful of the homeowner’s property and privacy.
They had an old school work ethic (often 10-hour days, some Saturdays), good work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast.
Their pride in their work was evident. They tidied up at the end of each workday.


3. Project management and coordination. Mr. Gonzalez’s prior experience working in construction really paid off. He was knowledgeable about all aspects of our project, and was able to plan, coordinate and manage the activities of different work crews effectively. He remained closely involved in overseeing the project from start to finish. His excellent attention to detail, strong organizational skills and commitment to follow-through are assets which enabled him to juggle the extensive details involved in our project without missing a beat.
Mr. Gonzalez’s familiarity with building codes and dealing with city hall also facilitated a smooth and hassle-free process when it came to building permits and inspection.


4. Integrity and professionalism. Throughout the project, I was impressed with Mr. Gonzalez’s commitment to generating a top quality product, rather than maximizing his profit margin.
When situations arose where extra work needed to be done (because of hidden problems that were not apparent until work on the house had commenced), Mr. Gonzalez either (if it was relatively minor) took care of it without charging me extra, or (if it was more extensive) involved me in an informed decision making process that culminated in a change order which was fair.


5. Effective communication. Mr. Gonzalez kept me closely informed of work crew schedules, delivery dates, and projected completion dates of different phases of our project. His level of communication (whether by cell phone or email) was always clear, informative, and helpful. He was either available on his cell phone, or returned my phone call within 2-3 hours. We never had a single miscommunication throughout the 2-month project. His communication with the work crews was just as effective.


6. Flexibility and effectiveness in dealing with unexpected developments. When unforeseen problems surfaced (e.g., water damage behind a wall, structural problems with the existing cantilevered joists for an upper deck), Mr. Gonzalez worked diligently with me to identify a solution that was acceptable to me. He utilized resources effectively (e.g., enlisting the services of a structural engineer in a limited fashion) and creatively (e.g., identifying a special type of edge vent for my roof that had minimal overhang), and directed the work crew to make changes necessary for implementing the solution.


7. Responsiveness to homeowner’s needs and concerns. Mr. Gonzalez’s commitment to homeowner satisfaction was evident in his actions. On the few occasions when I brought a request or concern to his attention (e.g., when I wanted the roofing done before all of the exterior painting was completed), he listened attentively, and always took appropriate action that demonstrated responsiveness to my needs or concerns. When the painting crew fell behind of schedule, Mr. Gonzalez showed up on a Saturday and helped with the exterior painting. His service orientation is truly described by the motto: “The homeowner’s needs come first.”


8. Value. I had solicited three bids for my restoration project. Although Mr. Gonzalez’s bid was not the lowest, I am absolutely convinced that he delivered the best value (in terms of the work done) for the price.


10. Sensitivity to worksite appearance and neighbor relations. Our project required a huge dumpster and a portable toilet (for the work crew), and there was very limited parking. Mr. Gonzalez placement of the dumpster, portable toilet, and construction materials was based not solely on function and convenience, but showed a consideration for the aesthetics of the worksite. The work crew parked their vehicles in ways that were minimally disruptive to the neighborhood traffic, and their conduct never caused any discomfort to our neighbors. In the two months during this project, there was not one single neighbor complaint! Instead, three different neighbors passed on compliments about the work crews (e.g., “those guys really work hard”).


In closing, I am very pleased with the final product which Mr. Gonzalez was instrumental in delivering, and I am extremely impressed with his work as a Restoration Company. In a world where shoddy workmanship and poor service are unfortunately all too common, Mr. Gonzalez is indeed a rare find. I have been a homeowner for over 8 years, and I took this unprecedented step of writing an unsolicited letter of recommendation for him because I believe that exceptional work should be recognized. I would not hesitate to hire Mr. Gonzalez again, or to recommend him to my friends and neighbors. I recommend C R S to you most enthusiastically, and without any reservations.

Carmen R.
Homeowner
Tracy, Ca

 


CRS

  • Immediate assistance call

1-510-408-6694


  • E-mail us at:

service@calsystem.com


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